Initially, I was offered a higher trade-in credit value for my device, but now it’s been reduced. Why is that?

The trade-in credit value for your device is determined by various factors such as its brand, make, model, and condition. Initially, you may have received a higher estimated value based on the information provided. However, upon inspection of your device, the final value may have been adjusted. Factors such as signs of use or other discrepancies may have influenced the revised valuation. Trade-in through us is powered by Asurion and you will sent an email if the value offered changes to a lower amount allowing you the opportunity to accept or cancel the transaction.